Thank you for choosing MAGM Group for your shopping needs. We are committed to providing you with a smooth, transparent, and reliable delivery experience. This Shipping Policy outlines our procedures and guidelines to help you stay informed about your order and its delivery process.

1. Processing Time

1.1. Order Processing:
All orders are processed within 48 to 72 hours from the time your order is placed and payment is confirmed. Please note that processing times may be extended during peak seasons, sales events, or holidays.

1.2. Order Confirmation:
After placing your order, you will receive an order confirmation email containing your purchase details and shipping information.

2. Shipping Methods

2.1. Shipping Carriers:
We partner with trusted and reputable shipping carriers to ensure timely and secure delivery of your orders.

2.2. Shipping Options:
During checkout, you may select from available shipping methods for your location. The estimated delivery time for each option will be displayed before you complete your purchase.

3. Shipping Costs

3.1. Shipping Charges:
Shipping costs are calculated based on your order value, destination, and the chosen shipping method. All applicable shipping fees will be shown at checkout prior to payment.

3.2. Free Shipping:
We occasionally offer free shipping promotions for qualifying orders. Please review the promotional details for eligibility requirements and conditions.

4. Delivery Time

4.1. Estimated Delivery Time:
Delivery times depend on your location and selected shipping method. In most cases, orders arrive within 3–6 business days after dispatch.

4.2. Delays:
While we strive to deliver orders promptly, unforeseen factors such as weather conditions, carrier delays, or customs inspections may affect delivery times. We appreciate your patience and understanding in such cases.

5. Tracking Information

5.1. Tracking Details:
Once your order has been shipped, you will receive an email notification containing your tracking number and a link to monitor your package’s progress.

5.2. Tracking Updates:
You can use this tracking information to follow your shipment until it is successfully delivered.

6. International Shipping

6.1. International Orders:
MAGM Group offers international shipping to select countries. Please note that customs duties, import taxes, and additional fees may apply depending on the destination country. These charges are the responsibility of the recipient.

7. Order Status and Customer Support

7.1. Order Status:
You can view the current status of your order by logging into your MAGM Group account or by contacting our support team at customerservice@magmgroup.com.

7.2. Customer Support:
If you have any questions or concerns regarding your order or shipping, please contact our dedicated customer service team. We’re here to help and ensure your shopping experience is as seamless as possible.

At MAGM Group, we value your trust and strive to deliver your purchases promptly, securely, and with care. If you have further questions about our Shipping Policy, please don’t hesitate to contact us at customerservice@magmgroup.com.